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Consumerology

Bringing together the nation’s leading authorities

The core of The Center for Cost-Effective Consumerism is its nationally-recognized Advisory Board.
These renowned experts bring the latest thinking and insights into human behavior and decision making and will help Express Scripts advance its understanding of consumer behavior.

Helen Darling, M.A.

President of National Business Group on Health
Relevant Expertise: Health Policy

Helen Darling is president of the National Business Group on Health (formerly the Washington Business Group on Health), a national non-profit membership organization devoted exclusively to providing practical solutions to its employer-members' most important healthcare problems and representing large employers' perspectives on national health policy issues. Its 292 members, including 65 of the Fortune 100 in 2006, purchase health and disability benefits for more than 50 million employees, retirees and dependents.

Darling heads the Business Group’s Institute on Health Care Costs and Solutions, which seeks practical solutions to the nation’s growing concern about rapidly rising costs and affordability of care, as well as continuing problems of patient safety and quality. The Business Group’s National Committee on Evidence-Based Benefits Design, the Global Health Benefits Institute and the National Leadership Committee on Consumer-Directed Health Care are the most recent ways the membership is engaging in value purchasing and the global economy. She serves on the Committee on Performance Measurement of the National Committee for Quality Assurance; the Blue Cross Blue Shield Association’s Medical Advisory Panel of the Blue Cross Blue Shield Association; the Roundtable on Evidence-Based Medicine of the Institute of Medicine: and the board of directors of the National Quality Forum.